Thursday, 23 August 2012

More administrative stuff

I went into work late this morning, as there were a couple of other things I needed to get done.

My paperwork is on its way with my change of address details for Santander and for HMRC - less than a year after I emigrated, so that's not bad at all. I suspect that I'll shortly be getting a letter from HMRC explaining that I owe them some tax from when I was made redundant from the University, but that's all allowed for.

The second thing I needed to do was to follow up on my taxes; I've had a letter explaining that they couldn't process part of it because they didn't have any information on my world income before I arrived in Canada. It's not that I didn't submit it, but that the department who deal with tax returns hadn't passed the information on. So that went off in a fax.

Well, eventually - I think it took the best part of an hour to get a brief (four line) fax typed up and sent off. The woman in the tax office was very nice, but incredibly ineffective, though at least part of that was due to her being there on her own, and having to answer a ringing phone while trying to deal with me. I also avoided pointing out all the typos in the note she wrote, too - I counted five before I stopped. And she couldn't actually fax it while I was there, as the fax machine at Revenue Canada was full. So I'm assuming it's gone.

For what it's worth, I had to pop in during the day - they're currently open three days a week, none of which are at weekend. I could probably also have phoned them and given them the right information, but I paid for them to prepare my taxes, and I want my money's worth.

Finally, and most impressively, I called Scottish Widows to tell them about my change of address. I was somewhat disturbed to find that they already had it - I assume it's because they're part of the same group as the Halifax, and were passed the information after I updated my credit card details. But it was a little strange for him to already have all my information. And clearly Santander have a few things to learn still.

Next up, I'll be interested to see what happens with my credit card. Since it's now registered in Canada, will I no longer be able to buy kindle books on amazon.co.uk?

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